Jackson Forum Forum Index

Jackson Forum

Jackson Forum

PortalPortal  blogBlog  AlbumAlbum  UsergroupsUsergroups  MemberlistMemberlist  GBGuestbook  User PanelUser Panel  RegisterRegister 
 FlashChatFlashChat  FAQFAQ  SearchSearch  Log in to check your private messagesLog in to check your private messages  StatisticsStatistics  LinksLinks  Log inLog in 
 CalendarCalendar  DownloadsDownloads  Comments to your karmaComments to your karma  ToplistToplist  Recent topicsRecent topics  Voting forumVoting forum

lanning a summer vacation? You will n
Users browsing this topic:0 Registered, 0 Hidden and 0 Guests
Registered Users: None


 
Post new topic   Reply to topic    Jackson Forum Forum Index -> Forum di prova
View previous topicEmail to a Friend.Users who have viewed this topicSave this topic as a txt filePrintable versionLog in to check your private messagesView next topic
Author Message
zhouyueyue

Appassionato
Appassionato


Iscritti



Joined: 16 Aug 2019
Posts: 209
zhouyueyue is offline 







italy
PostPosted: 23 Sep 2019 03:49:24    Post subject:  lanning a summer vacation? You will n
Description:
Reply with quote

What is a Contact Center Wallboard?
A contact center wallboard is a visual communication tool used to display real-time information related to contact center performance. In a contact center
Only registered users can see links on this board!
Get registred or enter the forums!
, a wallboard can be used to display timely data related to ticketing systems, ERP, Web content etc. You can display data in text, images
Only registered users can see links on this board!
Get registred or enter the forums!
, video or graphical format.
A contact center wallboard can help your contact center in increasing your customer satisfaction quota, agent retention, increasing revenue, and what not. But what is a wallboard? It is not a notice board or a pen board where you put up motivational messages to boost sales and productivity. It is a rather more technical tool which is meant to boost performance and productivity.

Overall
Only registered users can see links on this board!
Get registred or enter the forums!
, it is an effective tool to make your call center a more engaged and customer friendly space.
Data filtration and selectivity
On a contact center wallboard, you also have the option to filter out data as per business requirements and specifications. This gives you the access to real-time and threshold driven data. Thresholds enable proactive customer demand management, leading to improved service levels and reduced wait times for customers.
Customization - Business to business basis
Contact center wallboards are often customizable tools, which can cater to a lot of business specific requirements
Only registered users can see links on this board!
Get registred or enter the forums!
, allowing new display formats to be created easily to focus on individual, skill颅-group queue, or team performance. The user interface enables unlimited thresholds to be configured against Key Performance Indicators (KPIs) so that managers, team leaders and agents can be proactively alerted when there is a potential or actual issue within the contact center.



Advantages of using a contact center wallboard
Using a wallboard has many advantages over not using one. The following benefits highlight some of the most common advantages:
鈥?Clearly communicate important information to everyone on floor
Only registered users can see links on this board!
Get registred or enter the forums!
, including agents, managers and supervisors
鈥?Enables contact center optimization
鈥?Increases your ROI, by enhancing productivity
鈥?Ensures that enough emphasis is laid upon customer satisfaction
鈥?Works well with other tools like CRM
鈥?A great tool for agents to manage customer care standards
鈥?鈥楢udible Alerts鈥?make it even more catchy
鈥?Motivational alerts or specific mentions can boost agent productivity
鈥?A great tool to real-time performance monitoring
鈥?Web-based access, making it easy for a seamless integration
Thus
Only registered users can see links on this board!
Get registred or enter the forums!
, one can see the advantages of contact center wallboard. Hence, by incorporating it in the office is definitely going to be a smart move.
In a contact center, it is very important that your workforce work up to the mark of perfection without being lethargic or with diminished spirits. A contact center wallboard does exactly the same by giving you, as a manager
Only registered users can see links on this board!
Get registred or enter the forums!
, a bird鈥檚 eye view to proactively manage customer demands and agent鈥檚 performance.
Introducing Blazon Pro from Teckinfo Solutions, leading provider of contact center software worldwide. Embracing the technology of the display systems by qualified integrations with different databases and softwares which are already running in contact centers. Integrate your call center software with BlazonPro wallboard today. Click to know more about Teckinfo鈥檚 Wallboard .

Total Views: 61Word Count: 486See All articles From Author


Car Repair - Getting Your Car Ready For Summer Travel Autos Articles | May 27, 2011
Are you planning a summer vacation? You will need to make sure your car is in tip top shape before taking it out on the open road this summer. Get that car repair going now so you can enjoy your time off.

The weather is starting to warm up a bit, and soon
Only registered users can see links on this board!
Get registred or enter the forums!
, summer will be in full swing. Many people decide to use their car for their transportation to get to their summer vacation destination. Even with gas prices on the rise, it is actually the most popular way to travel in the summertime. So, it is important to think about getting your car into the best gear for summer travel. It is very common for most people to only think about whether their car can handle the cold winter months. However, the summer months can be tough on a car too. No one wants to think about a car repair on their vacation; it'll ruin the fun
Only registered users can see links on this board!
Get registred or enter the forums!
, especially if you are planning on traveling long distances for a summer vacation.

Summer is the time when most Americans take to the highways for a road trip or special vacation. You do not want to be left stranded or broken down right when your vacation is getting started. Before summer's in full swing is the best time to have your car serviced by a professional so that all you need to worry about is having fun on your vacation. Though you may not want to admit it, it is always important to think of a little preventative car repair. From simple oil changes to new brakes or just an air conditioner tune up, your car should be ready for summertime fun.

When thinking about a road trip or long distance travel, many people are not thinking about whether or not their car is up for this kind of trip. In order to avoid a hefty car repair bill
Only registered users can see links on this board!
Get registred or enter the forums!
, one must do a little bit of preventive care now and again. Staying current on your oil changes every couple of months or several hundred miles will keep your engine in good condition.

Another essential function of your car's engine in the summer is the air conditioning system. It is possible that you have not used your car's air conditioning system in several months, so it may not be running at tip top shape. A quick tune up of the vehicle's climate control system may be all you need to ensure that your car will be safe and comfortable for the summer travel season. Imagine traveling acro.
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Only registered users can see links on this board!
Get registred or enter the forums!
Back to top
View user's profile Send private message
Adv



PostPosted: 23 Sep 2019 03:49:24    Post subject: Adv





Back to top
Display posts from previous:   
Post new topic   Reply to topic    Jackson Forum Forum Index -> Forum di prova All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum





Jackson Forum topic RSS feed 
Powered by MasterTopForum.com with phpBB © 2003 - 2008